Insight Hub
Welcome to my blog, where the realms of digital strategy, innovation, and human-centred design intersect. Embark with me on a journey through the dynamic landscapes of leadership, customer-centric strategies, and the contemporary business realm. Let's explore, learn, and thrive together in this ever-evolving landscape.
You can scroll through sections on Artificial Intelligence (AI) Product Management & Design and Innovation Toolkit.
Artificial Intelligence (AI) Series
Product Management & Design
Innovation Playbook
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How to Unlock AI’s Potential. A guide to inform your Business Strategies and considerations to get you there.
How to unlock AIs Potential - A guide to inform your business strategies and consideration to get your there.
A recent survey I commissioned to assess organisations' maturity in implementing an AI strategy indicated that 40% of organisations have a strategy and roadmap and an even split across the early consideration and have yet to start. So, I will tailor the content to support the 60% whilst providing insights and consideration for those already on the journey—a big thank you to those who participated.
AI Series - Machine and Deep Learning, how it works and what it can do for your business
Unlocking the Power of AI: Machine and Deep Learning Explained Explore the fascinating world of Machine and Deep Learning in this instalment of my 'Introduction to AI Series.'
Machine Learning (ML) takes centre stage, offering businesses an incredible algorithmic tool that learns and adapts with minimal human supervision. We delve into how global companies like Visa who use ML to save billions by spotting suspicious transactions in milliseconds.
I cover the three main types of ML algorithms—Supervised, Unsupervised, and Reinforcement Learning—and share how they are used today in business.
Deep Learning, a subset of ML, understanding how it uses neural networks to simulate human brain functions. This technology has the potential for remarkable accuracy, but its application may present several challenges for most organisations.
Lets explore
How to use AI Natural Language Processing (NLP) to innovate your business
How your businesses can use Natural Language Processing (NLP) to enhance service, delivery, and customer satisfaction
Natural Language Processing (NLP) empowers AI to comprehend and derive meaning from the vast amount of information available, aiding businesses in gaining insights, facilitating action, and refining their products and services. NLP is actively employed today to revolutionise various business operations.
Understanding Artificial Intelligence (AI) for business application of Narrow AI (ANI)
AI is a prevalent topic of discussion, specifically focusing on what AI tools like ChatGPT and Bard will mean for people's careers and how they will transform their ways of working. As a business strategist deeply passionate about innovation, I aim to delve into how the adoption of AI will revolutionise our service approaches, particularly focusing on Narrow AI (ANI), the most mature form, and expanding into some General AI (AGI) hypotheses. In this post, I will examine its application across the banking, travel, and retail supermarket industries.