Insight Hub
Welcome to my blog, where the realms of digital strategy, innovation, and human-centred design intersect. Embark with me on a journey through the dynamic landscapes of leadership, customer-centric strategies, and the contemporary business realm. Let's explore, learn, and thrive together in this ever-evolving landscape.
You can scroll through sections on Artificial Intelligence (AI) Product Management & Design and Innovation Toolkit.
Artificial Intelligence (AI) Series
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AI Business for Applications
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Natural Language Processing (NLP)
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Machine & Deep Learning
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Computer Vision & Robotics
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AI Business Strategy
Product Management & Design
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Prioritisation Toolkit
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iOS and Android Design
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Research & Validation
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Material & Customer Outcomes
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Strategic Design - Service Design
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Product Roadmap
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Google Design Sprint - Strategy
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Service Design - Customer Excellence
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Design System
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Banking - Digital Strategy
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6 Phases of Product Management
Innovation Playbook
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How Might We - Shift focus to outcomes
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Map - Getting Actionable Outcomes
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Together Alone - No passengers
Full Blog Content
Boost your App's ratings and bridge iOS and Android customer satisfaction
Unpacking the reasons behind why your mobile app rating can be so different on iOS and Android. A UX strategy for bridging Android and iOS satisfaction by crafting a unified customer experience to elevate adoption and active customers, there are core differences that you need to understand and apply to the design and support of these operating systems. Often, it’s these differences driving your app ratings.