Insight Hub
Welcome to my blog, where the realms of digital strategy, innovation, and human-centred design intersect. Embark with me on a journey through the dynamic landscapes of leadership, customer-centric strategies, and the contemporary business realm. Let's explore, learn, and thrive together in this ever-evolving landscape.
You can scroll through sections on Artificial Intelligence (AI) Product Management & Design and Innovation Toolkit.
Artificial Intelligence (AI) Series
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AI Business for Applications
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Natural Language Processing (NLP)
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Machine & Deep Learning
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Computer Vision & Robotics
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AI Business Strategy
Product Management & Design
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Prioritisation Toolkit
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iOS and Android Design
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Research & Validation
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Material & Customer Outcomes
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Strategic Design - Service Design
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Product Roadmap
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Google Design Sprint - Strategy
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Service Design - Customer Excellence
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Design System
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Banking - Digital Strategy
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6 Phases of Product Management
Innovation Playbook
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How Might We - Shift focus to outcomes
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Map - Getting Actionable Outcomes
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Together Alone - No passengers
Full Blog Content
How to achieve a balance in Matierial and Customer outcomes
When you are writing or reviewing a strategy or a business case you need to ensure that you have customer outcomes clearly articulated. Here I unpack a how-to guide based on my experience.